VB Local PickupUpdated 15 days ago

We're happy to provide our locals with a pick-up option, FINALLY! If you're down and in town, you can opt for local pickup at checkout instead of paying shipping fees.

Q: Where do I pick my items up?

A: The TD HQ is located at 641 Phoenix Dr. Virginia Beach, VA 23452.

• Let our receptionist at the front know you are here for a TD pick-up and the name under your order and she will grab either your order or someone from the TD Fam to assist you.

Q: How will I know when my order is ready?

A: Your order will be ready approximately after 3pm, one business day after you place your order. Our customer service team will email you once your order is ready for pickup.

• Our team is here Monday-Friday, 9a-5p (excluding holidays).

Q: What if I need to exchange my items I ordered through pickup?

A: Here at the office we are only able to offer you a refund for your items. We do not keep inventory at our office, so you will have to place another order.

• If you need to place another order, it will also have to go through processing time again and will be available for pickup after 3pm EST the next business day.
• You may still use our Return Center for free returns as well. This will save you a trip to our office!